Frequently Asked Questions
Everything you need to know about your Stellar GelTM experience.
What makes Stellar GelTM different from regular nail polish?
Stellar GelTM features a proprietary salon-grade formula that provides up to 21 days of chip-free wear, a high-gloss finish, and a self-leveling application that mimics professional results at home.
Does the gel require a UV or LED lamp to cure?
Yes, to achieve the signature long-lasting finish and durability, Stellar GelTM must be cured under a 36W (or higher) UV/LED lamp for 60-90 seconds per coat.
How long does shipping take for domestic orders?
We process all orders within 24-48 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
Is Stellar GelTM vegan and cruelty-free?
Absolutely. We are committed to ethical beauty. All Stellar GelTM products are 100% vegan, cruelty-free, and formulated without the 'Big 10' harmful chemicals commonly found in nail products.
What is your return policy if I am unhappy with a color?
We offer a 30-day satisfaction guarantee. If the color wasn't what you expected, you can return unopened and unused bottles for a full refund or exchange.
How do I safely remove Stellar GelTM without damaging my natural nails?
We recommend the soak-off method using professional acetone or our Stellar Remover Wraps. Gently buff the top seal, soak for 10-15 minutes, and slide the gel off with an orange wood stick.